Service Updates

 

 

UK Service Bulletin

No new updates.

International Service Bulletin

Road Closures in South France

Applies to customers who use DPD Classic

There will be road closures in Biarritz and Hendaye, France, due to the G7 summit between 21st-26th August.

This may impact final mile deliveries and collections as well as linehaul to Spain and Portugal passing through South France.

All efforts will be made to ensure that impact, if any, is kept to a minimum.

DPD Classic Missed Connections

Applies to customers who use DPD Classic

Due to operational issues at destination following a national Bank Holiday approximately 1,100 parcels to Italy (collected 16th - 18th August) were not unloaded and have missed onward connections. These parcels will incur a 24 hour delay.

DPD Classic Network Update

Applies to customers who use DPD Classic 

Due to delays en route, approximately 800 parcels to Italy (collected 13th August), 500 parcels to Italy (collected 15th August) and 800 parcels to France (collected 18th August) were not unloaded and have missed onward connections to Italy and France.

Due to European Bank Holidays all of the above were scheduled for unloading on 19th August.

Please expect a 24 hour delay to service.

Flight Delay

Applies to customers who use DPD Offshore Guernsey Next Day

Due to operational issues and subsequent late departure of the flight, approximately 130 parcels to Guernsey (collected 19th August) may incur a 24 hour delay. Every effort will be made to deliver as many of these parcels as possible.

DPD Classic Network Update

Applies to customers who use DPD Classic

Due to driving bans, approximately 880 parcels to Hungary (collected 13th August) were not unloaded and have missed onward connections to Hungary, Romania, Bulgaria and Greece.

Please expect a 24 hour delay to service.

EMA to Belfast Cancelled

Applies to customers who use DPD Offshore

Due to a technical issue with the aircraft, approximately 1,300 parcels to Belfast (collected 15th August) will incur a 24 hour delay.

Flight delays into Hong Kong - Update

Applies to customers who use Air Express, Air Classic, DPD Direct and International Mail

Further to the previous international notice, please be advised that flights going in and out of Hong Kong are now operating as normal.

Please be advised there are roadblocks in place in-country. As a result, delivery delays are to be expected.

We will continue to monitor the situation closely and will send further updates.




International Bank Holidays Schedule

Please find in the PDFs below, a list of DPD Classic and DPD Express destinations and their Bank Holiday dates for July - September 2019. Please note that an asterix (*) denotes a regional Bank Holiday.