Service Updates

 

 

UK Service Bulletin

Wednesday 17th January

Snow continues to affect our operations across Scotland today

The heavy snow experienced yesterday and overnight has severely impacted our operations in Scotland. This morning we had 40 trailers stationary on the A74/M74 due to the adverse conditions, which means parcels have been delayed heading to our Scottish depots, as a result these will not be delivered today.

This means parcels leaving Scotland for delivery elsewhere in the UK will be delayed.

Due to the high number of parcels that have been impacted by these weather conditions we expect disruption to our operations to continue for the rest of the week, but we will continue to provide regular updates, both by email and on our website.

For more information on the affected postcodes, please visit 

International Service Bulletin

Thursday 22nd February

Strike in Italy

Applies to those customers who use Air Express, Air Classic, DPD Classic, DPD Direct and International Mail.

Pleased be advised a strike has been called for the 23rd February by a minor union in Italy.

Our Italian partners will continue to deliver where possible however some delivery delays may occur due to the strike action. 

We will keep monitoring the situation closely to minimise delays, and will send an update if there are any significant developments. 

Thursday 22nd February

India: Import Duty & Goods and Services Tax Increase

Applies to those customers who use Air Express, Air Classic and DPD Direct.

The Indian Government have made changes to their Budget on Thursday 1st February 2018.

The charges for Customs Duty and Goods and Services Tax (GST) payable by the receiver on import have increased. Duty has increased by 1.5% and GST has increased by 2%. New rates will be effective from Thursday 1st March 2018.

Please see the updated table below outlining the revised combined Duty and GST charges by Indian Customs:

 

TypeValuePre March 1stPost march 1st
For GiftsUp to INR 20000 (CIF)43.00%46.50%
 Beyond INR 20000 (CIF)43.00%46.50%
For SamplesUp to INR 10000 (CIF)FreeFree
 Beyond INR 10000 (CIF)As per TariffAs per Tariff
EcommerceUp to INR 2000 (CIF)43.00%46.50%
 INR 2001-50000 (CIF)

43.00% + Adjudication Charges

(penalty)

46.5% + Adjudication Charges

(penalty)

 

Thursday 22nd February

Brazil Customs Strike

Applies to those customers who use Air Express, Air Classic and International Mail. 

Please be advised Brazil has announced a customs strike in country. Clearance delays are to be expected up until Thursday 22nd February.

Normal services are expected to resume on Friday 23rd February.

We will keep monitoring the situation closely to minimise delays, and will send an update if there are any significant developments. 

Tuesday 13th February

Chinese New Year 2018

Applies to those customers who use DPD Classic, DPD Direct and International Mail

Please be advised that the following Chinese New year will be observed from 15th February to 22nd February.

The schedule below shows, by country, the arrangements that will be in place over this period:

Date15th16th17th18th19th20th21st22nd
ChinaNNNNNNNY
Hong KongNNNNN

N

NN
IndonesiaYNNYYYYY
MacauNNNNNNNN
MalasiyaYNNYYYYY
SingaporeYNNYYYYY
South KoreaNNNYYYYY
TaiwanNNNNNNYY
VietnamYNNNNNYY

Y= Pick up, customs clearance and delivery services remains

N= Pick up, customs clearance and delivery services halted

International Bank Holidays Schedule

Please find in the PDFs below, a list of DPD Classic and DPD Express destinations and their Bank Holiday dates for January - March 2018. Please note that an asterix (*) denotes a regional Bank Holiday.

DPD Classic Bank Holiday guide

DPD Express Bank Holiday guide