Service Updates

 

 

UK Service Bulletin

No new updates.

International Service Bulletin

Nordica POD issue

Applies to customers who use DPD Classic

Please note that due to a data issue, proof of delivery for some parcels to Nordic countries, are not showing in the DPD tracking platforms. Shipments to Denmark are predominantly affected.

Despite delivery scans and PODs not uploading into the system, parcels are being delivered as normal.

We are currently working to resolve this issue and will provide further update as
necessary.

Delays in Hong Kong due to protests

Applies to customers who use Air Express, Air Classic, DPD Direct and Tracked Mail

Please be advised that due to the current protests taking place in Hong Kong, delivery delays are to be expected.

This is mainly affecting Hong Kong Islands and the situation is being closed monitored.

A further update will be provided as soon as more information becomes available.


International Bank Holidays Schedule

Please find in the PDFs below, a list of DPD Classic and DPD Express destinations and their Bank Holiday dates for April - June 2019. Please note that an asterix (*) denotes a regional Bank Holiday.